Mrs. Wood’s garage door refused to budge, and she felt it looked like it had come off of the track.
We looked at the spot that Mrs. Wood indicated, and found she was correct. Several rollers had jumped out of the track, hence her garage door being unable to raise or lower. We pried the track open carefully to then guide the rollers back into their place. Once the track was closed up again, we checked the movement of the door.
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* $29 service call - deducted from the service
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