Broken Spring Replacement
Customer Issue: Mr. Young heard a loud bang from his garage door, and found that one of his extension garage door springs had snapped.
Our Solution: Once Mr. Young’s garage door had been clamped to keep it still, our team released the tension to safely take out the remnants of the broken spring. We installed the new one in and adjusted the tension back, as well as tested the balance. Our professionals checked the door thoroughly to confirm it had no problems moving.
Customer Issue: The customer wanted to be sure that the sensors were working safely so his pets wouldn’t be in danger, so he asked us to examine them.
Our Solution: After inspecting and testing the sensors carefully, our technician found that they were slightly off and could use some adjustment. Using measurements across the doorframe, the sensors were carefully shifted so that they would be more properly aligned. More testing was done to confirm that they were functioning precisely.
New Garage Door Installation
Customer Issue: The Yaminas’ garage door panels and hinges were all decades old and having issues with increasing frequency.
Our Solution: Since the customer was relatively pleased with the long service life of the previous door, he chose a similar, but more modern, replacement from the same company. Our team installed the new personalized Sears Traditional Series door and replaced the old tracks, cables, and springs with its included accessories.
Customer Issue: Mr. Sutton asked us to replace his opener with a new model that worked with his smartphone.
Our Solution: Our technician suggested a Genie SilentMax Connect 3/4 HP belt drive with Aladdin Connect, model 39626R. After installing the unit, we tested the door's operation to ensure satisfactory operation.
Garage Door Troubleshooting
Customer Issue: Mr. Saunders called us to troubleshoot some sticking and noise problems with his garage door.
Our Solution: We lubricated the door's moving parts and tightened all nuts and bolts. Then we adjusted and tested the door for smooth operation.
Customer Issue: Needed to replace his door opener
Our Solution: The customer needed a heavy-duty opener and picked out a Marantec Comfort 280. We replaced his old opener and tested the new unit to make sure it was working properly.